Short Video on Canceling Your Subscription
Canceling or Pausing Your Subscription is Simple
Have you been trying to figure out how to cancel or check your subscription? Follow the 4 steps below to cancel your subscription at any time.
Step 1: Sign into your Members Dashboard.
Step 2: Click the "Cancel" or "Active Subscription Details" link.
Step 3: View your active subscriptions. Then Click "Manage".
Step 4: Change status to "Cancelled" or "Paused." Then Save.
Pausing your subscription will freeze your access, save the days remaining, and also will freeze the billing cycle for that subscription. If you freeze your account, you will have to contact us to reactivate it for you.
Cancelling the subscription will allow you access to your subscription contents until the expiration date, but will cancel the account afterwards and will stop any billing schedule. We do not offer refunds on any cancelled accounts, but you will continue to have access through the duration of your membership.