If you've received an error message similar to "company ID is missing" or "company username is missing" during the login process to the chat room, there are a few solutions.


First, please make sure that you are logging into the chat room directly from our website, and not using any bookmarked links to the chat room platform. Members must log into their accounts first at https://www.warriortrading.com/login-member/ and use the blue "Small Cap" or "Large Cap" button to enter Ross or Mike's chatroom.


If you are completing the login process correctly but still getting this error, the fastest solution is to try a different browser to log on, or clear your current browser cache and cookies.


If using a new browser doesn't resolve the problem, try the solutions listed on this page here.


Finally, check your internet connection, restart your router, or switch to a wired connection if possible.


If you're logging in on a tablet or mobile device, note that you will need to download the Webinato app first. Please see this page for instructions on logging in via mobile/tablet.