It is very common for a Positions widget to get filtered down to only show one stock, and the user did not realize this has happened. Take a look at the first screen shot below. You'll see that the Symbol box has MTSL typed into it, which means that the Positions Widget is only going to show that one position. Now take a look at the second screen shot below after MTSL has been deleted out of the symbol box, all other open positions have shown up. If you have the Positions Widget filtered down to one stock, new positions won't show up until you've deleted the stock out of the Symbol box, essentially getting rid of the filter.