Not being able to see the screenshare in the chat room is usually caused by the browser or your computer system blocking the chat room platform or its components. If the above step doesn't help, try another browser, and then proceed to the steps below if needed.
The message that someone else is in the chat room on your account is usually just a result of cookies left on your system keeping your logged into the chat room. First, make sure that you are not actually signed in on multiple devices. You should still be able to sign in if you see a check box to "log me in anyway," but if this does not work or the checkbox is not available, try the steps below:
- Clear browser cache, click here.
- Flush your DNS.
- Clear cookies specifically within Flash Player: Click here > Wait until the page loads the Website Storage Settings panel > Click Delete all sites button.
- Click here > Wait until the page loads the Global Storage Settings panel > Deselect Store Common Flash Components To Reduce Download Times > Confirm any dialog boxes.
- Close the browser windows (All). Now relaunch the browser. Try logging in again at https://www.warriortrading.com/login-member/ and go through the login process.
However if you're still unable to login to the room, there might be something blocking your access. A network firewall or company network (which may need assistance from your IT Department if you are in a office network). Continue with these steps below:
6. To make sure it is not your browser firewall preventing the chat room from working properly, click here. **This is a common fix also.**
7. Make sure to use the latest version of Adobe Flash Player,click here.
8. Disable temporarily any Antivirus or Firewall that is running in your computer.
Enabling Flash on Chrome
It is common for latest versions of Chrome block Flash. Therefore, to use our chat room, you must make sure your Chrome settings allow Flash to run.
- Copy this address into your Chrome address bar: chrome://settings/content/flash
- On the page that comes up, make sure Ask First is toggled on.
- Try signing into the chat room again by clicking the links from your Member's Dashboard https://www.warriortrading.com/dashboard/ (make sure you're signed in first).
- If you get a message to allow Flash, please follow the steps on this page here: https://support.warriortrading.com/solution/articles/19000027208
Still have questions? Please reach out to our Support Team, and we'd be happy to help.