With the exception of users of the 5-Day Chat Room Trial, any member with an active chat room access should be able to chat publicly and also privately message (PM) moderators in the chat room platform.

To send a message, just type in the chat box and hit your Enter key, or click the Send button. You can also add emojis! If you choose to upload a file to share, it will have to be approved by a moderator before the room can view it.

To privately message a moderator, just double-click their name from the Member list on the left, and a new chat tab should appear:

To close a private message, simply click the X next to the tab for that private message, and you should get a message confirming that you want to close the private chat.

Still have questions? Please reach out to our Support Team, and we'd be happy to help!