Announcements will only pop up when you are currently viewing a room on your chatroom dashboard. You can choose among 3 locations for displaying announcements. 

If you do not already have an Announcement window open, you can open the Announcements window by clicking the megaphone button on the bottom left of your screen with the yellow dot.

To change the position of where the alerts pop up on your screen, please go to your profile and change the settings as shown below. You can also choose how long it will take for the alert to disappear from your screen:

Still have questions? Please reach out to our Support Team, and we'd be happy to help.