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Troubleshooting & Common Error Messages

Cannot see menu bar with Actions tab after updating platform
Note that if your menu bar is squished or just looks like a solid black bar, (like in the image below), you should be able to expand it by stretching it dow...
Tue, May 12, 2020 at 10:04 PM
Long Wicks on Charts
If you see long wicks on charts. This is an actual print due to either a fat finger market order from lower volume stocks premarket. To help not see thi...
Tue, Aug 4, 2020 at 11:36 AM
Sub Penny rule
Sub Penny Rule Rejection error If you Get the sub penny rule error message such as "  Order rejected Sub-Penny rule " This means you are not ...
Tue, Dec 1, 2020 at 3:58 PM
Stuck on Loop "Connecting to CSD" | WT Sim
This article is designed to troubleshoot the issue of being stuck on a "Connecting" loop for several minutes when signing into the WT Sim: ...
Thu, Mar 4, 2021 at 10:20 AM
"Order Quantity exceeds softshare limit"
By default our sim restricts accounts to not trade over 10,000 shares at a time as most brokers charge more fees for trades larger than 5,000 shares as well...
Thu, Apr 22, 2021 at 11:57 AM
Error Message: "Version not supported"
This article addresses the error message "Version not supported" that appears while the top line or window title displays "Warrior Trading S...
Fri, Jan 28, 2022 at 11:27 AM