Error Message: "Login Request Rejected" "Trader Already Logged In"

If the WT Simulator gives you the error message "Login Request Rejected" and "Trader Already Logged In," fear not! This usually just means the program did not fully shut down last time.

To fix this issue please go to your Task manager (Windows users can quickly access this by pressing CTRL+ALT+DELETE)  and find the program called "BaseGray(32Bit)." Select that program and choose to end that task. Then try signing back in normally.

Still have questions? Please reach out to our Support Team, and we'd be happy to help.

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