If you're having trouble when trying to install the new simulator platform, first make sure that your where your destination folder for the simulator has enough space to download and install the software. You will want to have at least 500 MBs of space available.
Your login credentials (which are unique to the simulator) and the link to download the simulator platform will be in the email titled "Your New Warrior Trading Simulator Account." You can see this page here for full installation instructions.
If you receive an error at the start of installation that the file has a virus, please follow the steps below:
- Click on the Windows Icon in the bottom left corner and type Defender.
- Click on Windows Defender
-In the screen that pops up you can click on Virus and threat protection
-Then click on Virus and threat protection Settings
-From that screen, you can turn off real-time protection
-Try to install the platform again. You should now be able to do so.
-You can turn back on the real-time protection settings after installing the software successfully.
Email us at firstname.lastname@example.org or submit a ticket through our support portal if you continue to have install issues.
Still have questions? Please reach out to our Support Team, and we'd be happy to help.