Forced Simulator Version Update - Video Walk Through

Please see the video below to learn how to update your simulator version when prompted during login. 

***Please Note: If you come across the "Files in Use" window during the installation, that means that you still have the old version of the simulator running and you need to shut it down in order to continue with the installation. Please see the screen shot below of what the window looks like. Simply exit out of the simulator and then click OK seen on the screen shot below to continue with the installation of the new version. 

This support article is provided with help from our friends at SterlingTraderStill have questions? Please reach out to our Support Team, and we'd be happy to help.  

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