New Live Trading & Chat Room: Troubleshooting & Errors

Trading Room Screen Share Disappeared
Reminder: the live trading room platform is compatible with Firefox and Google Chrome and not compatible with iOS or mobile devices at this time. If you&#...
Thu, Jan 23, 2020 at 6:45 PM
Error: "You have no rights to enter broadcast!"
If you are getting the error message that says "You have no rights to enter the broadcast," this could be for one of the following reas...
Tue, Oct 2, 2018 at 6:31 PM
Stuck on "Pending..." screen in chat room / mentor room
Reminder: the live trading room platform is compatible with Firefox and Google Chrome and not compatible with iOS or mobile devices at this time.  ...
Thu, Jan 23, 2020 at 7:02 PM
I am muted or cannot participate in chat
Any students with an active trading course membership (Warrior Starter or Warrior Pro) will be able to chat publicly and also privately message (PM) moderat...
Thu, Jan 23, 2020 at 6:57 PM
Why cannot I privately or direct message in the chat rooms?
Direct messaging is no longer available in the new trading chat rooms. Mentors still are able to privately message you to start a conversation, if needed. T...
Thu, Jan 23, 2020 at 6:34 PM
I am being redirected to a sales page to sign up again.
If you are landing on our trading room sales page when trying to sign into the live trading chat room platform or classes, please make sure you are clicking...
Thu, Jan 23, 2020 at 9:48 PM
Trading Chat Room Freezes or Pauses
Reminder: the live trading room platform is compatible with Firefox and Google Chrome and not compatible with iOS or mobile devices at this time. If your ...
Thu, Jan 23, 2020 at 6:52 PM
Errors using Internet Explorer or Safari
Please note that Internet Explorer does not currently support the streaming technology that our live trading and mentor chat room platform uses. The platfor...
Thu, Jan 23, 2020 at 8:04 PM
Live Trading & Chat Room: Report a Bug or Tech Issue
Reminder: the live trading room platform is compatible with Firefox and Google Chrome and not compatible with iOS or mobile devices at this time.  If yo...
Thu, Jan 23, 2020 at 7:12 PM