Please note that our developers are actively working to make the auto-scroll experience easier to use. For the best experience with auto-scroll, please use a mouse with a scroll wheel.
If you are having issues with auto-scrolling when looking at past comments in the chat room, please note that using the scroll bar next to the chat box will not disable auto-scrolling (in other words, the chat will bounce back to the most recent comments).
To disable auto-scrolling so that you can view past chat feed without automatically bouncing back to real-time comments, you can either:
Option 1: use the scroll wheel or trackball on your mouse (easiest solution for those using a mouse), or
Option 2: follow these instructions on Windows systems, which may work but are not guaranteed:
- Tap on the chat feed to ensure your cursor is on the right window.
- Then, hold down your Ctrl key.
- Next, double-tap the chat feed, and hold your touch on the touchpad with the second tap.
- Drag your finger on your touchpad to highlight some of the text in the chat feed.
- You should now be able to use your up and down arrows to move up and down through the chat feed.
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