There are various ways to take a screenshot, and what you can do depends on the computer system that you have or device you are using.


A popular built-in tool on Windows systems is the Snipping Tool which allows you to take a screenshot of your computer screen and save the image.


Websites like this one here will help identify your device and possible options for taking a screenshot: https://www.take-a-screenshot.org/ 


When troubleshooting technical issues, sending screenshots can be a very effective way to help the tech team you're working with understand what you are experiencing.


If you're a member in our live trading rooms and have the ability to chat, you may be interested in sending a screenshot such as of your simulator metrics or P&L windows! Once you have your screenshot, click the "Send File" icon that appears next to the text box, select the file to submit, and an admin will review the screenshot for approval.



Still have questions? Please reach out to our Support Team, and we'd be happy to help.