Please note: the following are instructions for signing into the live trading chat room. If you have successful logged in but are having trouble in the chat room platform, please refer to the troubleshooting articles here. For help with opening multiple chat rooms at once, please see this article here.
The Live Trading Chat Room is where you can follow our trading educators during live trading in the stock market.
Enter your email address as username and then the password you chose when you created your account. If you can't remember your password, you can use the "Forgot your password?" feature to have the system email you a reset link.
After logging in, you will be taken to the dashboard where you can click on the blue button for the trading strategy of your choice.
On the next page, click on the "CLICK HERE TO ENTER THE CHAT ROOM" link.
That should get you into the chat room!
Still have questions or having trouble? Feel free to submit a support request, and our Support Team would be happy to help! Please try to include screenshots or detailed descriptions of any error messages that you get in the process. For more information about taking a screenshot, you can check out this link here.